Shipment

Italy – Fixed rate 9,00€
Italy – Free shipping for orders over 200,00€
Switzerland – Fixed rate 25,00€
Europe – Fixed rate 20,00€
Extra Cee – Fixed rate 40,00€

Orders are shipped by Fumagalli Care & Reha S.r.l. from Monday to Saturday from 9:00 to 17:00. Orders placed on Sunday will be processed starting from the following Monday.

RETURNS AND REFUNDS

Your item must return to Fumagalli Care & Reha S.r.l. within 14 days from the delivery date.

We recommend that you book your pickup within 7 days of the delivery date to make sure it arrives within the allotted time.

Legislative reference of the Consumer Code (D. Lgsl. 206/2005). The goods can be exchanged no later than 14 days from the date of receipt. It must not have been worn or used in any way, the box must be returned intact and must contain everything it contained. To start the procedure, the customer must send an email to inform of the return as soon as possible (within the seven days mentioned above) and the goods must be returned to the following address Fumagalli Care & Reha S.r.l. Square Puecher, 2 – 22037 Ponte Lambro (Co).
The costs for returning the item are borne by the consumer, as required by law. Failure to comply with one of the previous points will result in the cancellation of the reimbursement procedures.

If you have made a return correctly, the refund will be made within fourteen calendar days from the date of delivery of the package to the courier. When we receive your return in stock we will send you a confirmation email.

RULES AND CONDITIONS

We wish to remind you that www.fumagallicare.com you may ask to contact the banking institution of new customers to get approval for the payment, so that you can then proceed with the shipment. This verification could cause some delay in the shipment of your first order.

All Customers who place an order establish a commercial relationship with Fumagalli Care & Reha S.r.l. and therefore undertake to accept delivery of their package. If for any reason the Customer refuses to deliver the shipment or requests the return to the sender, any shipping costs, charged to Fumagalli Care & Reha S.r.l., will be deducted from any refund due to the Customer.

We would like to remind our customers that once confirmed and processed, orders for items already available cannot be changed. Orders placed separately will be shipped separately

Fumagalli Care & Reha S.r.l. disclaims any responsibility for the possibility that, due to a particular configuration of the computer used by the customer or a malfunction, the colors of the products displayed on the site may be slightly different from the original ones.

The images contained on the site www.fumagallicare.com are owned by Fumagalli Care & Reha S.r.l. Any use of such images, not authorized by a written consent from Fumagalli Care & Reha S.r.l., will be prosecuted according to the law.
This notice contains the legal terms and conditions governing the site www.fumagallicare.com.
By accessing the site, users undertake to accept and agree to comply with all the conditions contained in this declaration.
Fumagalli Care & Reha S.r.l. reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the website.

Access to the site and related services is intended for personal use only.
Viewing the site www.fumagallicare.com provides customers with information on the products offered together with the possibility of purchasing them.
Fumagalli Care & Reha S.r.l. has created and published the site with the aim of offering a service reserved exclusively for its customers.
The products for sale on the site www.fumagallicare.com they are intended for the Final Consumer. For Final Consumer, Fumagalli Care & Reha S.r.l. means a natural person acting for purposes unrelated to his business or professional, legal activity that is not limited to the resale of goods purchased on www.fumagallicare.com.
Fumagalli Care & Reha S.r.l. therefore invites users who are not attributable to the category of Final Consumers to refrain, both from trying to establish business relationships with Fumagalli Care & Reha S.r.l., and from sending purchase orders for goods for sale through third parties.

In consideration of the commercial policy described above, Fumagalli Care & Reha S.r.l. reserves the right not to process orders for goods whose use is not intended for the Final Consumer or orders that do not comply with the commercial policies described above.
As required by the laws governing trade, all shipments www.fumagallicare.com they are accompanied by an official invoice declaring the value of the individual items in Euros. For items on sale, the invoice shows the discounted amounts. Upon arrival of the goods, customers are requested to carefully inspect the package before signing as proof of delivery of the shipment.

If for any reason, the package appears tampered with or is not intact, customers are asked to sign the receipt with reservation, or to refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to report the incident immediately and contact Fumagalli Care & Reha S.r.l. at the address info@fumagallicare.com If for any reason the shipment fails to be successfully delivered to the address provided by the Customer in the commercial contract, the package risks being returned to the sender at the Customer’s expense. These amounts will be deducted from any refund due to the Customer by Fumagalli Care & Reha S.r.l.